FAQ

Can I talk to the other guests while we are doing the tour?
Yes, of course you can. Just use one side of the headphones or take them off completely.

Can I control the volume myself?
Yes, of course you can. There is an individual volume button.

What languages are available on the Disco Tour?
At the moment only English.

Are the starting and ending points of the Disco Tour identical?
In most cases not. Keep this in mind if you come by car or bike to the meeting point and plan a return trip of about 15min. in addition.
Current starting point of the standard tour is Gendarmenmarkt, in the middle of the square. We end at Museum Island.

We adjust the tour for special happenings or other events that affect the route.

What is the maximum size of the group?
Our big advantage compared to other walking tours: we can easily accommodate a large number of participants.
We prefer a group size of at least 8 to a maximum of 40 people.
This information does not apply to our concerts as well as the Slam To Go in Berlin Mitte.

May I use my own headphones?
No problem. Our headphones are pretty comfortable, but if you prefer to use your own - it's easy. All you need is one of our mobile receivers to receive the signal

(connected to your headphone cable / not Bluetooth).

What happens when it rains?
Disco/Poetry Slam Tours:

If it rains, the tour will still take place. We have enough umbrellas with us. Our experience shows that we can have fun even in rainy weather. With the right clothes it is definitely possible.
If there is strong wind in addition to the rain, the event will be cancelled for safety reasons (generally in case of bad weather). In case of an imminent cancellation, a message will be sent by e-mail by noon of the respective day at the latest.  

Concerts/ArtistsOnWheels:

Our concerts are mostly outdoor. Some venues have a bad weather concept, at others it is not possible due to local conditions, especially at the bicycle concerts.
It is decided on a situational basis. We monitor the weather situation in various ways and use several providers.

As soon as it is clear that a performance is not possible, we announce this via the ticket provider.
This can be done a day before, but also a few hours before.

What happens if a tour is cancelled?
Basically there are few reasons why one of our tours could be cancelled. If it should come to it nevertheless, we place you before the choice. Either you will receive a voucher for any other tour or your money will be fully refunded.

Can I rent headphones exclusively?
Yes, you can. Just write us stating the date, purpose and number of headphones you need.

Is it possible to rate you publicly somewhere?
Ok, this question is probably asked by very few people, but still it would be great if you leave us a review. On Google or Tripdadvisor (If it should be a bad one, please contact us first. We are quite good at solving problems)    

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